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29Eleven Technologies

AI chat and voice bots

AI chat and voice bots that sound like your business.

Bots trained on your own systems that answer in your brand voice and hand off to a person the moment one is needed.

Experience the bots below.

Hospitality

The same hotel concierge, on every channel.

Guests pick what they need a table, the spa, late checkout, the Wi-Fi on the hotel website, where they can type or speak, and on WhatsApp.

theharborhouse.com

The Harbor House

Guest concierge

Welcome to The Harbor House. How can I help with your stay tonight?

  • Book a table
  • Late checkout
  • Amenities
  • Speak to reception

Tap Talk to speak

Web chat

A widget on the hotel website type or speak.

The Harbor House

online

Good evening, Maya — your room is ready. What can we arrange?

Choose an option

  • Room service
  • Spa booking
  • Wi-Fi
  • Front desk

WhatsApp

A message thread on WhatsApp.

Try the live chat and voice bots.

AI Smart Gateway

One door for model call.

Route, log and control requests to a model from one place so cost, identity and audit stay in view.

A request from chat or voice enters the AI Smart Gateway, which routes it to one of 4 models: GPT-4o mini, Claude Sonnet, Llama 3.1 70B, Realtime voice.ChatVoiceAI SmartGatewaycost · latency · contextGPT-4o miniCheapest that fits the promptClaude SonnetHolds a long conversationLlama 3.1 70BSelf-hosted, nothing leavesRealtime voiceLowest time to first word
  • Route

    Send each request to the model that can answer it, instead of paying the largest bill for every turn.

  • Log

    Keep a complete record of prompts, tool calls and answers so a review can reconstruct what happened.

  • Control

    Put identity, spend and refusal policy in front of the model, not in a slide after launch.

Bring us a hard problem.

Tell us what is already running and what you are worried about. You will speak to the engineer who would do the work, not a sales team.